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Manager on Duty Safety and Security - SS5061AE (13 Min.)

This training program outlines the key responsibilities of a Manager on Duty, focusing on safety, security, and guest relations. It highlights essenti .....

This training program outlines the key responsibilities of a Manager on Duty, focusing on safety, security, and guest relations. It highlights essential duties such as protecting guest privacy, enforcing DRAM shop laws, handling evictions, responding to workplace violence, managing emergencies, reporting criminal activity, completing incident reports, addressing lost items, responding to injuries or deaths, and managing issues involving noise, drugs, or weapons. The program emphasizes sound judgment, adherence to policy, and leadership in maintaining a safe and secure environment for guests, associates, and property.

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